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Paying rent.

Rent is due on the first day of each month, unless your lease gives a different day.

Pay by Interac e-Transfer from your online banking.

Send your e-Transfer to

info@jimmyhomes.ca

  • In the message, put your suite number and the month, for example Suite 304, March rent.
  • Send it a day or two early. Banks can hold a first e-Transfer to a new recipient.
  • Your bank’s confirmation is your record of payment. If you need a rent receipt, email us and we will send one.

Who to call first.

For anything that threatens people or the building, call the emergency service first, then tell us.

  • Fire, smoke or someone hurt911 Get out by the stairs and stay out until the fire department says it is safe.
  • You smell gas780-420-5585 ATCO Gas, 24 hours. Leave the building without switching anything on or off, then call from outside, or call 911.
  • The power is out780-412-4500 EPCOR, 24 hours, for power outages and water main breaks. If only your suite is out, check your breaker panel, then send us a request.
  • A water leak, no heat, or a lockoutEmergency request Close the nearest water shut-off if you safely can, then send a maintenance request marked Emergency.

City services, such as garbage collection, roads and bylaw: call 311 (780-442-5311 from outside Edmonton).

Your first week.

Walk through it with us

Within a week before or after you move in, we inspect the suite together and both sign the report. You get a copy straight away, and it protects your deposit.

Set up what is yours

Your lease lists which utilities are included and which you set up in your own name. Arrange those to start on your move-in day.

Get tenant insurance

The building’s insurance does not cover your belongings or your personal liability. A tenant policy does, and usually costs little each month.

Bedroom with a wide window

Your home, your privacy.

We come into your suite only after giving you at least 24 hours’ written notice of when and why, between 8 a.m. and 8 p.m., and never on a holiday or your day of worship. The one exception is an emergency.

Rent can go up no more than once a year, and never during a fixed-term lease. On a monthly tenancy we give you at least three full months’ written notice of any increase.

Send a maintenance request

When you move on.

  1. 1

    Give notice

    On a month-to-month tenancy, give written notice on or before the first day of a month to end your tenancy on the last day of that month. A fixed-term lease ends on its end date without notice.

  2. 2

    Move-out inspection

    We inspect the suite with you within a week before or after you move out, and give you a copy of the report.

  3. 3

    Return the keys

    Every key, fob and remote, by the last day of your tenancy.

  4. 4

    Your deposit

    Within 10 days of you handing back the suite, we return your deposit with any interest owed, or the balance with a written statement of what was deducted and why. Normal wear and tear is never deducted.

The rules we both follow.

Every tenancy here is covered by Alberta’s Residential Tenancies Act. If we ever disagree about something we cannot settle between us, the Residential Tenancy Dispute Resolution Service can decide it, without going to court.

Service Alberta: renting RTDRS

Still need us?

Email info@jimmyhomes.ca with your name and suite number, and we will reply as soon as we can.